Privacy Policy
Your privacy on the Internet is very important to IB8 and its owner and operator, IB8 (the “Company”, “We” or “Us” or “Our”). We are committed to maintaining the confidentiality of the personal information collected by us to allow you to enjoy playing online at IB8.com (“Site”).
By using the Site, you agree to the terms of this Privacy Policy and the applicable Terms of Service, you consent to Our collection, storage, use and disclosure of your information as described in this Privacy Policy.
INTRODUCTION
This website is maintained by the Company. We take the privacy of our website users very seriously. We want our services to be safe and enjoyable environments for our users. We ask that you read this Privacy Policy (“Privacy Policy”) carefully as it contains a certain information about how we will use the information provided or collected on the Site.
In order to provide you with the full range of services, we are sometimes required to collect information about you. This Privacy Policy covers the use of personal information that is collected when you use the Site. This Privacy Policy also provides information about how we use cookies.
From time to time you may be asked to submit personal information about yourself (e.g. name, postal address, email address, membership number, telephone or mobile number, date of birth or payment details) in order to use our Services (provided via our Site and gaming platform) and the Site. Whenever you provide such personal information, we will treat that information in accordance with this Privacy Policy. When using your personal information, we will act in accordance with current legislation and will aim to meet current best practices.
We may also monitor your use of the Site. This may include monitoring how many times you visit, which pages you go to, and the originating domain name of a user's internet service provided. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
WHAT INFORMATION IS COLLECTED AND FOR WHAT PURPOSE
Our primary goal in collecting the information described below is to provide you, the user, with a customized experience in connection with the Site and our various services (the “Services”) and to deliver better service, products, and more relevant content to our customers, prospective customers, and visitors.
We collect three basic types of information in connection with our Services: (a) Personal Information; (b) Anonymous Information; and (c) Aggregated Information. Personal Information, Anonymous Information and Aggregated Information as used in this Privacy Policy are defined below:
“Personal Information” means information that identifies (whether directly or indirectly) a particular individual, such as the individual’s first and last name, date of birth, residential or other physical address, email address, telephone number. Personal Information also includes identifiers, such as cookies, IP addresses and Mobile Device IDs that recognize individuals over time and across different websites or online services, where those identifiers can be reasonably linked to an identifiable individual.
“Anonymous Information” means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual person. When Anonymous Information is directly or indirectly associated with or combined with any Personal Information, such Anonymous Information will also be treated as Personal Information.
“Aggregated Information” means information about groups or categories of persons, which does not identify and cannot reasonably be used to identify an individual person.
As part of the IB8 Account Opening process, we will ask you to provide us with Personal Information as well as to certify that you are at least eighteen (18) years old or older in jurisdictions in which the minimum age for use of the IB8 services is greater than eighteen (18). We may use your Personal Information to confirm various financial transactions, to occasionally send you events and news information, to provide you with customer support services and to provide a full and effective gaming service. If in time newsletters are sent and you no longer wish to receive our newsletters, you may opt-out of receiving them by following the instructions included in each newsletter. The name you register with must be yours. In addition, it is very important that you complete the account details with valid information, since they will be used in the course of validating financial transactions and for other purposes set out above.
HOW WE COLLECT YOUR INFORMATION
Information Collected Directly from You
When you use our Site and our Services, we collect information (including Personal Information) you provide to us directly as described below:
Registration Information. When you register with us to create an account or profile on the Site, you may be asked to provide: (i) your age or birthday; (ii) your first and last name; (iii) your e-mail and mailing address; (iv) username, nickname, or password; (v) language preferences and (vi) such other information (including Personal Information) that may be necessary to complete the registration process.
Information Through Mobile Devices. When you access the Service (during the registration process or otherwise) through your mobile telephone or other mobile devices (collectively, “Mobile Device”), we may collect: (i) Mobile Device type and manufacturer; (ii) mobile carrier; (iii) Mobile Device identifiers or advertising identifiers (“Device ID”); (iv) telephone number; (v) Internet Protocol address; (vi) geographic location/country/zip code; (vii) platform version; (viii) installation, navigation, access, interaction, impression and engagement information; (ix) network connection type (3G, 4G, WiFi, etc.); (x) browser type; (xi) Mac address; (xii) iOS advertiser ID; (xiii) user ID and (xiv) such other information you voluntarily provide to us. In addition, we collect information you provide when you sign up to have Short Message Service notifications sent directly to your Mobile Device. We use your Device ID to verify, audit and analyze your use of our Services. Please note that the Device ID alone does not constitute Personal Information.
Payment Information. If your use of our Services involves any purchase, we may collect the payment and billing information necessary to complete the transaction. Such information may include: (i) your first and last name; (ii) your valid e-mail address; (iii) credit and debit card numbers, bank account and wire transfer information and other third-party payment processor information; (iv) billing address; and (v) such other information you choose to provide. We may also receive your payment and billing information that you provide when your purchase is processed by another party, such as a third-party platform or third-party payment vendors. Please note that payments handled through a third-party payment processing service provider and Personal Information disclosed in connection therewith will be subject to the applicable privacy policies of such service provider. This Privacy Policy DOES NOT address the collection and use of your Personal Information by such service providers.
Customer Service and Technical Support. When you communicate with us in connection with customer service and technical support, we will collect and store your contact information (including, without limitation, name, telephone number and email address), information about your use of our Services, your user ID and such other information you voluntarily provide to us in connection with such inquiry.
Employment Opportunities. Parts of our Services may relate to employment opportunities. They usually will be captioned “Career,” “Job Opening” or other similar labels or captions clearly indicating the employment opportunity subject matter (the “Career Pages”). We will collect employment-related information that you submit to us, including through Careers Pages.
Other Sources. We may collect your information from other sources, including, without limitation, other users of our Services and third-party information providers and partners. For example, we collect information you provide to us or third-party partners when you enter any promotions, sweepstakes and loyalty program. Such information may be used to supplement your account information and/or profile and may be combined with other information we collect from you.
Information Collected by Automated Technologies
When you interact with our Services, we collect Anonymous Information through automated technologies as described below:
Cookies. A “cookie” is a small text file that is sent to your browser from a web server and stored on your computer’s hard drive or Mobile Device. We may use cookies to track Anonymous Information about our users (e.g., username, pages viewed, time spent on our Site, games, and the sites visited just before and just after our Services) for statistical and market research purposes, in order to provide our users with a better online experience.
We use cookies to gather information about our users’ browser activities. You have choices with respect to cookies. By modifying your browser preferences, you have the option to reject all cookies, or limit the type of cookies you allow. Rejecting or limiting the type of cookies may, however, in limited instances prevent you from accessing certain features on our Service.
Log Files. Like most Internet services, we may also use log files on the server side to collect information from you. Your information held in log files includes your computers or Mobile Device’s IP (Internet Protocol) address, browser type, browser language, e-mail application, Internet service provider, referring/exit Web pages, computer platform type, date/time stamp, and user activity. The software enabling our Services has associated log and temporary files that are stored on our servers. These files store your account information, preference settings, system notifications as well as other data necessary to enable you to use our Service. Your information may also be collected in connection with regularly performed server backups.
Tracking Technologies. We use a variety of tracking methods to collect information from you, including, without limitation web beacons (also known as Internet tags, pixel tags and clear GIFs). Web beacons are small pieces of data that are embedded in images on the pages of websites to analyze the traffic patterns, such as the frequency users visit various areas of our Services. Pixel tags may allow us to advertise more efficiently by excluding our current users from certain promotional messages or identifying the source of a new installation. These methods may involve collecting information directly from you or through another entity authorized by us to collect information on our behalf. We also use these methods in HTML e-mails that we send our guests to determine whether the recipients have opened those e-mails or clicked on links in those e-mails. The information that we collect through tracking technologies is Anonymous Information.
Third Party Advertisers. Many advertisements are managed and placed on our Site by third parties. These third-party advertisers may use cookies, web beacons or similar automated information collection technologies on your computer or Mobile Devices to collect Anonymous Information from you. In some cases, we may have access to information from cookies, web beacons and similar automated information collection technologies used by third party advertisers on our Services and this information may permit us to identify other sites or services that you have visited that are also associated with the third-party advertiser.
The use of cookies, web beacons, or similar automated information collection technologies by third party advertisers is subject to their own privacy policies. Once you have clicked on an advertisement and have left our Site, our Privacy Policy no longer applies and you must read the privacy policy of the applicable third-party advertiser to see how your information will be collected, stored and used as part of their service. Specifically, privacy choices you have made on the third party site or platform will not apply to our use of the information we have collected directly from you or through our automated technologies.
Click Through URLs. Some of our Services, including email messages, use “click-through URLs” linked to other content on our Services. We track this click-through data to help us determine interest in topics and use of our Services.
CONFIDENTIALITY
IB8 undertakes substantial efforts to protect your confidentiality, identity, preferences, and other information it has collected about you and will not knowingly allow access to this information to anyone outside IB8, other than as described in this Privacy Policy.
All IB8 employees are required to comply with the terms of this Privacy Policy. This Privacy Policy provides that employees are obligated to keep your information strictly confidential. This obligation continues even after an employee has left IB8.
You should also do your part in protecting your information. Your IB8 player password is confidential, and we recommend that you not divulge it to anyone or enable others to discover it.
KEEPING YOUR DATA SECURE
We employ reasonable measures (both online and offline) to protect the security of information we collect from you. Such information is housed in secure databases, equipment and servers located in Taiwan and elsewhere. The databases, equipment and servers we utilize may be owned by third party providers. To prevent unauthorized access, loss, or misuse, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we maintain. We use industry-standard technology, such as firewalls, in an effort to protect the confidentiality of your Personal Information. Moreover, in addition to password protection offered in connection with your account, we encrypt your transmission of sensitive information to us (e.g., account passwords and payment-related identifiable information) via SSL (secured socket layer) protocol in the interest of heightened privacy protection and information integrity.
Although we take reasonable precautions against possible security breaches of our Services, databases, equipment or servers, and records, we cannot guarantee that unauthorized access, hacking, data loss, or other security breaches and factors beyond our control will never take place and result in disclosure of your Personal Information. Accordingly, we disclaim any guarantees, warranties or representations relating to maintenance or nondisclosure of any Personal Information collected from you. We strongly urge you to take reasonable measures at all times (online and offline) to protect your Personal Information, including your password and other sensitive information.
In addition, while we strive to protect your Personal Information, you should know that information sent over the Internet, is not necessarily secure against interception. Therefore, we cannot be responsible for such interception and cannot guarantee the security of such information.
We will investigate, attempt to resolve and take all reasonable steps necessary to ensure that your Personal Information and data is treated securely and in accordance with this Privacy Policy.
Subject to your rights under the section on “Access To Your Personal Information and Your Rights”, we reserve the right to preserve your Personal Information for record and/or legal compliance purposes for a reasonable period of time in accordance with applicable laws and will delete your Personal Information in accordance with applicable laws.
Additionally, we reserve the right to preserve and use Anonymous Information and Aggregated Information for statistical purposes without any restriction.
WHO RECEIVES YOUR INFORMATION?
In addition to legally required disclosures as explained above, we may disclose your personal information to our employees, employees of other companies related to or affiliated with the Company and to third party service providers who use your personal information to provide services to us in respect of your being a user of IB8 (including, but not limited to, security, credit and risk vetting agencies). The third-party service providers may check any details we disclose against any databases (public or private) to which they have access and will keep a record of that check.
We may also obtain Personal Information about you from third party service providers. You agree that we may process, use, record and disclose Personal Information which you provide to us, or that we receive from third party service providers and that such personal data may be recorded by us or them. We reserve the right, based on the information we receive from you or obtain from third party service providers, to suspend or close your IB8 membership account at any time.
MONITORING
We may monitor and record communications with you (such as telephone or chat conversations and email) for the purpose of quality assurance, fraud prevention and compliance.
ACCESS TO YOUR PERSONAL INFORMATION AND YOUR RIGHTS
You have the right to request a copy of the Personal Information we hold about you and to have any inaccuracies corrected.
Please address requests to the Data Protection Officer at: player.engagement.ib8@gmail.com
To have access to your Personal Information, you should:
put your request in writing
include proof of your identity and address (e.g. a certified copy of your driving license or passport and a recent utility or credit card bill) specify the Personal Information you want access to, including any account or reference numbers where applicable.
We reserve the right to deny access to any user if we believe there is a question about your identity. In certain situations, we may be unable to provide you with access to all of the Personal Information that we hold about you. Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, and information that is subject to solicitor-client or litigation privilege. Moreover, we may still retain an archived copy of your Personal Information in our files as required by law or for legitimate business purposes, including, resolving disputes, enforcing the Terms of Service, and for other technical and legal requirements and constraints related to our Services.
You have the right to require us to correct any inaccuracies in your Personal Information free of charge. If you wish to exercise this right you should:
put your request in writing
provide us with enough information to identify you (e.g. account number, username, registration details)
specify the information that is incorrect and what it should be replaced with.
You also have the right to ask us to stop processing your Personal Information for direct marketing purposes. If you wish to exercise this right you should:
put your request in writing (an email simply with a header that says “unsubscribe” is acceptable
provide us with enough information to identify you (e.g. account number, username, registration details)
If your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email or telephone) please specify the channel you are objecting to.
LINKS TO THIRD PARTY WEBSITES, SERVICES AND OFFERS
Our Services may contain links to other websites, services and/or offers from third parties. We are not responsible for, nor will it be liable to you or any third party for, your interaction with such third parties or the information requests initiated by such third parties or the subsequent use, treatment, or dissemination of the information (including any Personal Information) you voluntarily choose to provide to them. You should review the applicable privacy policies and information practices of such third parties carefully before providing Personal Information to them. Moreover, if you have any questions or concerns, you should contact the third party directly.
CONSENT TO PRIVACY POLICY AND NOTIFICATION OF CHANGES
By using our Site and/or by opening an Account with IB8 , you agree to the terms of this Privacy Policy. We will review this Privacy Policy periodically and reserve the right to modify and update this Privacy Policy at any time. Any changes to this Privacy Policy will come into immediate effect on the earliest of the following events: when the revised Privacy Policy is posted through the Site, our Services or otherwise made available to you. If we decide to update and materially change the terms of our Privacy Policy, we will post those changes in our Services and/or on our Site, and in the updated Privacy Policy. You should periodically check this Privacy Policy for updates.
By continuing to access or use our Services and/or Site after we have posted an updated Privacy Policy or have provided you with notice of any material modifications to same, you are agreeing to be bound by the modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, your only recourse is to cease using our Services and our Site.
CONTACT US
If you have any questions, inquiries, requests, complaints, or comments regarding this Privacy Policy, or have other questions or suggestions about our information practices, please contact us by email at: player.engagement.ib8@gmail.com